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Refund Policy

  1. Introduction

Image Media World is committed to providing high-quality products and services. This Refund Policy outlines the terms and conditions under which refunds may or may not be granted. Our goal is to ensure clarity and transparency in our transactions with customers.

  1. General Policy

2.1 No Refund Policy: All sales made through Image Media World are final. We do not offer refunds for any products or services once an order has been confirmed and processed.

2.2 Quality Assurance: We stand by the quality of our products and services. Each order undergoes a thorough quality check before dispatch to ensure that it meets our high standards.

  1. Special Circumstances

3.1 Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at support@imagemediaworld.com. Provide details and photos of the damage or defect. We will review the issue and offer a replacement if necessary.

3.2 Incorrect Orders: In the event of receiving an incorrect order, please notify us within 7 days of receipt. We will investigate the issue and arrange for the correct item to be sent to you.

  1. Subscription Services

4.1 Subscription Refunds: Subscription fees are non-refundable. Once a subscription term begins, it will continue for the full duration, and refunds will not be issued for any unused portion of the subscription.

4.2 Cancellation of Subscriptions: Subscriptions can be cancelled prior to the renewal date to avoid future charges. However, no refunds will be issued for the remaining term of the current subscription period.

  1. Promotions and Discounts

5.1 Promotional Items: Products purchased during promotions, sales, or with discount codes are not eligible for refunds. All promotional sales are final.

5.2 Bundle Offers: Items purchased as part of a bundle offer are non-refundable and cannot be returned individually.

  1. Exceptional Cases

6.1 Force Majeure: In circumstances beyond our control, such as natural disasters or other emergencies, we will assess refund requests on a case-by-case basis. While refunds are generally not issued, we will strive to find an acceptable solution for affected customers.

6.2 Technical Errors: If a technical error on our website results in an incorrect order, please contact us immediately. We will review the situation and provide a resolution, which may include a refund if deemed appropriate.

  1. Contact Information

7.1 Customer Support: For any queries or concerns regarding our refund policy, please contact our support team at support@imagemediaworld.com. Our team is available to assist you with any issues you may encounter.

7.2 Feedback and Suggestions: We value customer feedback and suggestions. If you have any ideas on how we can improve our services or policies, please reach out to us.

  1. Conclusion

At Image Media World, we strive to deliver the best products and services to our customers. Our no-refund policy is designed to ensure the highest standards of quality and efficiency. We appreciate your understanding and cooperation.

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