Return Policy
1. Introduction
At Image Media World, customer satisfaction is our top priority. This Return Policy outlines the terms and conditions under which returns may or may not be accepted. Our goal is to provide clarity and transparency in our transactions with customers.
2. General Policy
2.1 No Return Policy: All sales made through Image Media World are final. We do not accept returns for any products once an order has been confirmed and processed.
2.2 Quality Assurance: We stand by the quality of our products. Each order undergoes a thorough quality check before dispatch to ensure that it meets our high standards.
3. Special Circumstances
3.1 Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at support@imagemediaworld.com. Provide details and photos of the damage or defect. We will review the issue and offer a replacement if necessary.
3.2 Incorrect Orders: In the event of receiving an incorrect order, please notify us within 7 days of receipt. We will investigate the issue and arrange for the correct item to be sent to you.
4. Subscription Services
4.1 Subscription Returns: Subscription services, if applicable, follow the same no-return policy. Once a subscription term begins, it will continue for the full duration, and returns will not be accepted for any unused portion of the subscription.
4.2 Cancellation of Subscriptions: Subscriptions can be cancelled prior to the renewal date to avoid future charges. However, no returns will be accepted for the remaining term of the current subscription period.
5. Promotions and Discounts
5.1 Promotional Items: Products purchased during promotions, sales, or with discount codes are not eligible for returns. All promotional sales are final.
5.2 Bundle Offers: Items purchased as part of a bundle offer are non-returnable and cannot be returned individually.
6. Exceptional Cases
6.1 Force Majeure: In circumstances beyond our control, such as natural disasters or other emergencies, we will assess return requests on a case-by-case basis. While returns are generally not accepted, we will strive to find an acceptable solution for affected customers.
6.2 Technical Errors: If a technical error on our website results in an incorrect order, please contact us immediately. We will review the situation and provide a resolution, which may include a return if deemed appropriate.
7. Contact Information
7.1 Customer Support: For any queries or concerns regarding our return policy, please contact our support team at support@imagemediaworld.com. Our team is available to assist you with any issues you may encounter.
7.2 Feedback and Suggestions: We value customer feedback and suggestions. If you have any ideas on how we can improve our services or policies, please reach out to us.
8. Conclusion
At Image Media World, we strive to deliver the best products and services to our customers. Our no-return policy is designed to ensure the highest standards of quality and efficiency. We appreciate your understanding and cooperation.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: info@imagemediaworld.com
By visiting this page on our website: https://imagemediaworld.com/contact/
By phone number: +91 8591232625