Cancellation Policy
Introduction
At Image Media World, we are dedicated to providing you with high-quality products and exceptional service. This Cancellation Policy outlines our terms regarding the cancellation of orders and subscriptions.
General Policy
2.1 No Cancellation Policy: Once an order has been placed and confirmed, it cannot be cancelled. This policy helps us ensure the highest level of service and quality for our customers.
2.2 Immediate Processing: Orders are processed immediately after confirmation to expedite delivery times, making it difficult to accommodate cancellation requests.
Special Circumstances
3.1 Errors in Order: If there is an error in the order details or the wrong product is delivered, please contact our support team immediately at support@imagemediaworld.com. We will review the issue and provide a suitable resolution.
3.2 Duplicate Orders: In the rare case of duplicate orders placed inadvertently, please notify us within 24 hours. We will review the request and determine if a cancellation or adjustment is possible.
Subscriptions
4.1 Subscription Services: Our subscription services, if applicable, follow the same no-cancellation policy. Subscriptions will continue for the agreed term, and cancellations are not permitted mid-term.
4.2 Renewal of Subscriptions: Customers will be notified in advance of any upcoming subscription renewals. To avoid unwanted renewals, customers must opt-out before the renewal date.
Special Events and Promotions
5.1 Promotional Orders: Orders placed during special events, sales, or promotions are also non-cancellable. This includes flash sales, holiday promotions, and limited-time offers.
5.2 Gift Orders: If an order is placed as a gift, it follows the same no-cancellation policy. We encourage customers to double-check all details before confirming such orders.
Exceptional Cases
6.1 Natural Disasters and Emergencies: In the event of natural disasters or other emergencies, we will assess the situation on a case-by-case basis. While we cannot guarantee cancellations, we will work with affected customers to find a suitable resolution.
6.2 Technical Issues: Should any technical issues on our website cause an incorrect order to be placed, please contact our support team immediately. We will review the issue and provide assistance accordingly.
Contact Information
7.1 Customer Support: For any queries or concerns regarding our cancellation policy, please contact our support team at support@imagemediaworld.com. Our team is available to assist you with any issues you may encounter.
7.2 Feedback and Suggestions: We value customer feedback and suggestions. If you have any ideas on how we can improve our services or policies, please reach out to us.Conclusion
At Image Media World, we strive to deliver the best products and services to our customers. Our no-cancellation policy is designed to ensure the highest standards of quality and efficiency. We appreciate your understanding and cooperation.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: info@imagemediaworld.com
By visiting this page on our website: https://imagemediaworld.com/contact/
By phone number: +91 8591232625